About Us

Our Story

Phoenix Facilitation was born out of a passion for Person-Centered Thinking, Self-Determination, and ensuring that the rights of individuals with developmental disabilities are respected.

With over 20 years’ combined professional experience working with individuals with developmental disabilities and/or mental illnesses in multiple states, the Phoenix Facilitation team has a unique vantage point on service delivery systems as they are, as they can be, and as they should be.

We work each day to make sure that our passion and empathy shines through in everything that we do as we work with you and/or your loved one to live the best life possible

Our Team

Naomi Hagel


Naomi Hagel, the founder of Phoenix Facilitation, holds a Master's Degree in Mental Health Counseling and is a Credentialed Person-Centered Thinking Trainer via The Learning Community for Person-Centered Practices. She recently received training in the Self-Determined Learning Model of Instruction (SDLMI) and has past experience with dual diagnoses, psychiatric/psychotropic medications, the Department of Children and Family Services (DCFS), and the Regional Center system as both a vendor and staff. Her passion lies in ensuring that all individuals with developmental disabilities have their rights respected and are able to access all services they are entitled to through generic and Regional Center funded sources. She has a particular interest in working with historically underserved communities and those impacted by disparities in service delivery, as well as working with self-advocates.

Abraham Flores Rojo

Bilingual Advocate

Abraham is a Bilingual (Spanish-Speaking) Advocate at Phoenix Facilitation of California, LLC. Abraham was raised with a cousin that has an intellectual disability. He learned early on the values of service, sacrifice, and devotion. Abraham’s background includes advocacy for children in the dependency system, special education, and social work, including Regional Center Service Coordination and Person-Centered Thinking Training. He is a proud graduate from the University of Southern California with a Master’s Degree in Teaching. Abraham takes pride in his beliefs, he has courage in his convictions, and remains loyal in his pursuit to help people.

Alex Garzon

Bilingual Advocate

Alex received a Master’s Degree in Social Work from the California State University, Dominguez Hills and also holds an Associate Clinical Social Work (ACSW) License. He presently works at a psychiatric hospital as a clinical social worker, specifically in Developmental Delayed Units (DDMI), where he works with children, adolescents, and adults with development disabilities, Autism Spectrum Disorders (ASD) and mental health issues. Alex is trained in emotional interviewing and nonviolent crisis interventions to assist patients who experience behavioral outbursts. As a psychiatric social worker, he has experience working with dual diagnoses and providing individual and group counseling utilizing Cognitive and Dialectal Behavioral modalities.

Elia Astudillo

Elia is a long-time community advocate and support member, with experience in case management, the Department of Children and Family Services (DCFS), Family Court, domestic violence education, and facilitation of parent education. Fluent in Spanish, Elia particularly connects with undocumented and other underprivileged community members, and she has extensive knowledge of generic and other resources that can provide additional support to individuals and families served by the Regional Center. Her passion lies with helping families as a unit, providing tools to help create and maintain a healthy environment where all members may thrive ongoing.

Our Services

Person-Centered Planning

Phoenix Facilitation can help you or your loved one develop a comprehensive life plan that ensures they are the focus of all services and supports. This plan assists with Regional Center or other services while simultaneously celebrating each individual’s unique impact on the world.

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Person-Centered Thinking Training

Phoenix Facilitation can train your agency’s staff to be in compliance with the Home and Community Based Services (HCBS) Final Rule and ensure that they are providing services in a strengths-based manner.

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Independent Facilitation

Phoenix Facilitation will help you manage your budget and access the services you are entitled to, in order to live your best Self-Determined life!

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Phoenix Facilitation can assist you or your loved one to access the services you are entitled to through the Regional Center or other generic resources.

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Independent Facilitator Training

Phoenix Facilitation can assist you with becoming a strong advocate for persons served by the Regional Center, including with the 099 vendorization requirements.

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Vendor and Service Provider Training

Phoenix Facilitation can show you how to increase revenue streams via providing Self-Determination services, and ensure that you are compliant with all requirements

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We Can Help

Schedule a free* one-hour consultation to learn more about how we can assist you.

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Pursuant to Welfare & Institutions Code 4704.6, individuals served by Regional Centers have certain appeal and complaint rights in regards to vendored services. Please click here for the Department of Developmental Services' website and/or contact the Department of Developmental Services at 916-654-1987 for more information or if you would like to file a complaint.

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