Our Story

Naomi Hagel, the founder of Phoenix Facilitation, holds a Master’s Degree in Mental Health Counseling and is a Credentialed Person-Centered Thinking Trainer via The Learning Community for Person-Centered Practices. She recently received training in the Self-Determined Learning Model of Instruction (SDLMI) and has past experience with dual diagnoses, psychiatric/psychotropic medications, the Department of Children and Family Services (DCFS), and the Regional Center system as both a vendor and staff. Her passion lies in ensuring that all individuals with developmental disabilities have their rights respected and are able to access all services they are entitled to through generic and Regional Center funded sources. She has a particular interest in working with historically underserved communities and those impacted by disparities in service delivery, as well as working with self-advocates.

Naomi takes pride in her extensive knowledge of the Lanterman Act and Self-Determination; she previously successfully onboarded over 40 individuals to this new service delivery system as a manager at a Regional Center. She and her team are available for advocacy, Person-Centered Planning, and Independent Facilitation in the traditional and Self-Determination Regional Center systems.

Phoenix Facilitation is able and prepared to support participants and families through all aspects of the Regional Center processes, up to and including preparation for, guidance through, and representation at Fair Hearings.

Phoenix Facilitation’s services can be paid for in a variety of different ways in traditional and/or Self-Determination Program funding via the Regional Center, or through private payment. Rates will be discussed during an initial one-hour free consultation, and a sliding scale may be available, based on need.

Spanish-language services are also available.

Naomi is also available to provide Person-Centered Thinking Training to organizations nationwide, whether that be virtually or in-person (travel costs may apply.) When conducting the training, she is open and flexible to schedules that work best to deliver the 12 hours of material without being disruptive to agency operations. She customizes her training delivery to each specific agency and particularly enjoys and has experience with “operationalizing” Person-Centered Thinking to make it actionable for developmental disability services and schools.